Refund policy
🔄 30-DAY RETURNS
You have 30 days after receiving your item to request a return.
✅ RETURN CONDITIONS
Item must be:
- Unused, with tags
- In original packaging
- With receipt/proof of purchase
📍 RETURN ADDRESS
4908 Chippewa Ct Owosso Michigan 48867
💰 RETURN SHIPPING COST
- Our error (damaged/wrong item): We pay (free label)
- Your change of mind: You pay
🚫 NON-RETURNABLE ITEMS
Perishables, custom items, personal care, hazardous materials, sale items, gift cards
💔 DAMAGED OR WRONG ITEM?
Contact us immediately – we'll make it right
🔄 EXCHANGES?
No direct exchanges. Return for refund, then buy new item.
🇪🇺 EU CUSTOMERS
14-day cooling-off period – cancel for any reason
💵 REFUNDS
Approved refunds processed within 10 business days to original payment method
📧 CONTACT
support@dooneyer.shop
dooneyer